Transforming Healthcare with Conversational AI

AI-powered chatbot solutions are helping bridge the gap between patients, healthcare providers and insurance companies. In addition to enhancing patient experience, it has the potential to transform clinical care.

“According to a study, by 2026, chatbots could help the US healthcare economy save approximately $150 bn annually.”
Redefining Patient Experience across Touchpoints
Automating every step of the patient’s journey from symptom checking to appointment booking to report tracking.
An average patient spends around 30 minutes trying to find the right service at his/ her local healthcare center. Besides, the rate of missed appointments ranges between 10-20% in the United States. AI bots can significantly improve the quality of service by automating most routine processes.
advantage-asset
slide-mobile-left
Appointment Booking
slide-mobile-right
Appointment Booking
Symptom Checker
Schedule Medical Tests
Prescription Renewal
Health Advisory
Download Medical Records
Insurance Coverage
slide-mobile-left
Access Medical Records
slide-mobile-right
Access Medical Records
Track Patient History
Patient Referral
advantage-asset
Freeing up Medical Practitioners to Focus on Care
There is too much technology between medical practitioners and patients.
Medical practitioners are spending a lot of time finding existing medical records of their patients and tracking their medical history. Patients are often unhappy about the amount of time doctors spend in updating and accessing information using complex software tools. NLP-based chatbots can help doctors retrieve critical information quickly and without having to fiddle with complex CRM tools..
Boosting Hospital’s Profitability and Efficiency
Patient engagement at Hospitals is largely human-driven, which not only proves to be inefficient at most times but also leaves scope of error.
Cognitive AI solutions can significantly reduce human effort, minimize chances of error and help hospitals improve productivity by automating routine processes. In addition, the data collected by hospitals can be fed into their analytics pipeline thereby aiding critical decision making.
advantage-asset
slide-mobile-left
Send Personalized Offers
slide-mobile-right
Send Personalized Offers
Check Medicine Availability
Find Alternate Medicines
Why Should the Healthcare Industry Embrace Conversational AI?
advantage-asset
Available. Anywhere
Improves access to healthcare services across all channels of user interaction
advantage-asset
Aware and alert
Context-aware chatbots help automate patient engagement
advantage-asset
Always at your service
Enables self service and drives better outcomes
advantage-asset
A Leap ahead
Makes healthcare organiations massively scaable and improve responsiveness