Transforming Insurance with AI-powered Chatbot

An AI-powered insurance chatbot can help improve sales while decreasing cycle times. They not only address user inquiries but also handle more complex processes like claim filing and goal setting.

32% of people find the online process of purchasing an insurance policy very difficult - Max Bupa

Helping Consumers Buy the Right Policy

Intelligent virtual assistants make it easier for users to assess benefits and buy the right policy

A majority of customers find the online process of purchasing an insurance policy cumbersome. Choosing the right policy often requires users to browse through numerous web pages. An insurance chatbots helps in optimizing the digital customer journey by providing relevant information at each step.

Policy Enquiry

Policy Comparison

Buy a Policy

Premium Calculator

Insurance Advisory

Goal Setting

File an Insurance Claim

Check Claim Status

Document Submission

Filing an Insurance Claim Made Simpler

Complex processes such as claim filing can be automated using an insurance chatbot

An AI-powered insurance chatbot decreases the number of steps required to file a claim. Details about the form and other documents can be shared via the bot, based on customer needs. In addition to this, policyholders can also check the status of insurance claims without having to call a service representative.

Why Should the Insurance Industry Embrace Conversational AI?

Automate Claim Filing

AI-powered bots can completely automate the process of claim filing

Smart Advisory

Virtual assistants provide critical inputs and help users choose the right policy

Shorten Sales Cycle

Digitizing the customer journey helps in shortening the sales cycle