Conversational AI Case Studies

Gain invaluable insight from real-world case studies into how conversational AI has transformed customer experience for our clients

HDFC Bank's EVA is Transforming Customer Experience Across All User Touchpoints
HDFC Bank’s Eva is available across all user touchpoints, including mobile app, Alexa and WhatsApp HDFC Bank turned to Senseforth.ai to…
Max Life Insurance Company Harnesses Conversational AI to Automate Email-based Customer Support
Max Life Insurance Company has completely automated email-based customer support, leading to 80% reduction in response times Max Life…
How is India’s 2nd Largest Credit Card Company Using a Chatbot to Drive Revenue Growth
SBI Cards’ ILA is a one-of-its-kind solution that is helping the company drive revenue growth. In 2018, SBI Cards, one of India’s largest…
PwC Collaborates with Senseforth.ai to Automate Employee Support
The “big-4 company” was looking for an AI-driven solution to drive employee engagement and automate HR support. PricewaterhouseCoopers…
Senseforth.ai Automates Customer Support for a Leading Insurance Company
Users can interact with the bot on the company’s website as well as through their official Twitter handle. HDFC Life joined hands with…
Building an Intelligent Assistant for One of India’s Leading Private Sector Banks
RBL Cares, an AI-powered digital assistant, can answer generic queries and is capable of handling financial transactions as well. RBL Bank…