Meet A.ware

The Revolutionary AI Chabot Platform with deep domain knowledge to build Intelligent Chatbots for your Business.

Six Core Engines
ready to launch you

We built our platform on six different engines that use innovative core concepts. More power to you.

Advanced NLP

Learning

Context

Conversations

Actionization

Analytics & Insights

Any Device. Any Platform.

Any Channel. Any Backend.

The real test of any platform is in how flexible and versatile it can be. A.ware works across a range of locations - cloud, on-premise or even a hybrid of the two. It is embedded with various pre-built connectors to different channels.

Automated deep learning.
Chatbots keep getting smarter

Our platform allows you to build generative model smart chatbots with deep learning capabilities that minimize the need for human management over time. Your smart bots learn from each interaction, recording the response and sentiment of the user.

Automatic
Intent Identification

Automatically identify user intent from a natural language input through text or voice.

Automatic
Response

Automatically respond to users based on user intent through a defined knowledge repository or dynamic API calls.

Pattern
Recognition

Automatically identifies patterns of user intentions and provides granular insights to take specific actions.

Multi-lingual
Integration

A.ware platform makes it possible to integrate with multi-lingual APIs.

Automatic
Metadata Extraction

Automatically extracts metadata like customer IDs, phone numbers, addresses, transaction reference numbers etc. to make API calls or enhance the context.

Automatic
Prioritization

Prioritizes certain customer interactions based on sentiment, emotions, product category, and custom metadata.

Automatic
Ticketing & Routing

Automatically creates tickets, sub tickets and routes the interaction to appropriate teams in an enterprise.

Powerful Analytics that Leads to
Better Conversations

We have equipped the A.ware platform with four specific analytics modules that track user conversations, customer profiles, agent efficiencies, quality of response and numerous other parameters.

Always Stay in Control

As a Conversational Enterprise, you will deploy a multitude of bots across multiple touch points. In such a scenario, oversight and control become crucial. We provide you with a 'Command Centre' with the ability to switch on & off bots, check their health, change access controls, and deploy newer versions.

This enables your team to identify and react quickly to critical issues, mitigating or eliminating them as required.

Become a Conversational
Enterprise today